Online payments

Online payments

Online payments

We offer a convenient and secure way to pay for a number of Council services online using your debit or credit card.

These services include:

  • invoices (accounts receivable)
  • business rates, also known as non-domestic rates
  • council tax
  • parking fines
  • rent and home contents insurance

You can make an online payment using any of the following credit or debit cards:

VISA logo VISA Electron Logo Mastercard Logo Maestro Logo Switch Logo Delta Logo

Make a payment online now

Credit card charge

Payments made by credit card will be subject to an additional charge which equates to the card transaction charge currently levied on the Council by operating banks.

Details of this charge will be displayed before you confirm acceptance of your payment and there is an option to cancel the transaction should you wish.

This transaction charge applies to credit card payments only, not debit card payments.

Help with making a payment

For all payments please make sure that you have details of your reference number available to allow your payment to be processed.

If your payment has been successfully processed a confirmation screen will be displayed with details of your payment, including your receipt number. This receipt number is a 12 digit reference where the first four digits will be ZZWP. If you do not see your receipt number then your payment has not been successful.

Please note this online payment facility is for payment only.

Your web browser

Please note that connection to our online payment service will only be possible from the following web browsers:

  • Internet Explorer version 8 and above
  • Chrome version 30 and above
  • Firefox version 25 and above
  • Opera version 12 and above
  • Safari version 5 and above

We recommend that you update your web browser to the latest version available in order to continue using our online payments service.

Contact us

If you need any help please contact us either by phone or use the online form below. You can also message us on Facebook and Twitter.

  • Having problems paying your bill online?
    Please let us know by filling in the form below.
  • Name

Contact Information

Payments
8 John Finnie Street
Kilmarnock
KA1 1DD
Telephone: 01563 554400
Opening hours: 9am–5pm Mon-Thu and 9am–4pm on Fri
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