If you are required to self-isolate but will lose income because you are unable to work from home, help may be available through the Self-Isolation Support Grant (SISG).

Administered through the Scottish Welfare Fund, a payment of £500 is available to workers who are in receipt of low income benefits, who earn less than the Real Living Wage threshold or whose household income is such that it falls within the agreed definition of ‘low income’ and will lose income due to either them, their child or someone they care for self-isolating.

These payments are designed to help ensure people who have tested positive for COVID-19 and their close contacts self-isolate for the required period to stop the onward spread of the virus. They are also designed to encourage individuals who are eligible for the payment to get tested if they have symptoms. This is important to help stop the transmission of COVID-19 and avoid further economic and societal restrictions.

Self-isolation payments are taxable. If you’re employed, you’ll pay tax on the payment if you go over your tax-free personal allowance. Your tax code will change to collect the tax. You will not pay National Insurance contributions on the payment. If you’re self-employed you must report the payment on your Self-Assessment tax return.

Test and vaccination status

You are required to share your COVID-19 test and vaccination status with us in order to qualify for the Grant.

Vaccination status

Visit NHS inform and download the NHS Scotland COVID status app to prove you’ve been fully vaccinated.

Test status

If you have received a text notification from Public Health Scotland (PHS) Test and Protect with a request for you to self-isolate, you must respond to this message or you will not be placed on the Test and Protect list for the purpose of the Grant.

The processing of an application will not start until we have received evidence of your self-isolation status. You will not qualify for the Grant if you are not on the PHS Test and Protect list.

For further information on your test status please contact the PHS Test and Protect team direct on 0800 030 8012.

Am I eligible?

Eligibility for the Grant changed on 13 October 2021 to require that individuals identified as contacts by Test and Protect (or equivalent service across the UK) who have been fully vaccinated become eligible only when they themselves test positive.

For adults, fully vaccinated means that you've had a second vaccination over 14 days ago. For children, you've had one vaccination over 14 days ago.

Someone asked to self-isolate as a contact before 13 October 2021, will be able to make a claim without reference to their isolation status.

You can apply for the Self-Isolation Support Grant if you:

  • received a public health request by the Test and Protect Service (or equivalent service across the UK) to self-isolate as a result of COVID-19, because you have tested positive for coronavirus; or
  • have not been fully vaccinated with the coronavirus vaccine and have received a public health request by the Test and Protect Service (or equivalent service across the UK) to self-isolate as a result of COVID-19 because they have recently been in close contact with someone who has tested positive, or have been identified as a secondary contact; or
  • have not been fully vaccinated with the coronavirus vaccine and have been notified by the Protect Scotland app (or equivalent app) to self-isolate as a result of COVID-19 because they have recently been in close contact with someone who has tested positive for coronavirus and this requirement can be individually verified; or
  • are the identified appropriate parent or primary carer of a child under 16 who has tested positive for coronavirus or who has not been fully vaccinated with the coronavirus vaccine and has been required by the Test and Protect Service (or equivalent service across the UK), local public health director or a local Incident Management Team notification to self-isolate because they have recently been in close contact with someone who has tested positive, or have been identified as a secondary contact; or
  • are the identified appropriate carer of a person over 16 who has tested positive for coronavirus or who has not been fully vaccinated with the coronavirus vaccine and has been required by the Test and Protect Service (or equivalent service across the UK), local public health director or a local Incident Management Team notification to self-isolate because they have recently been in close contact with someone who has tested positive, or have been identified as a secondary contact. 

and you:

  • are aged 16 or over
  • live in the local authority area
  • are employed or self-employed
  • are unable to work from home
  • are in receipt of, or have recently been awarded:
    • Universal Credit
    • Working Tax Credit
    • Income-Based Employment and Support Allowance
    • Income-Based Jobseeker’s Allowance
    • Income Support: Housing Benefit, Pension Credit or means-tested Council Tax Reduction
  • or earn less than the Real Living Wage threshold or your household income is such that it falls within the agreed definition of 'low income’, being no more than 25% above the Universal Credit level
  • and will experience reduced earnings as a result of self-isolating

Check if you're eligible

If you're unsure you qualify for the Self-Isolation Support Grant check if you are able to get the Grant using the eligibility checker on the mygov.scot website:

Check if you're eligible on mygov.scot

How to apply

Apply online and submit your supporting evidence. You can apply at any point up to 28 days from the time you were requested to self-isolate.

If you choose not to proceed with your SISG application and wish to withdraw it after submission, please contact the Scottish Welfare Fund team on 01563 554400 (option 2) quoting your application reference number.

You can also contact the team by email at scottishwelfarefund@east-ayrshire.gov.uk.

Apply for a self-isolation support grant

Contact Information

Council Headquarters
London Road
Kilmarnock
East Ayrshire
KA3 7BU
Contact us online: www.eastayrshi.re/contactus
Save time, do it online: www.our.east-ayrshire.gov.uk
Telephone: 01563 554400
Textphone: 01563 576167
24 Hour Emergency Helpline: 0345 724 0000 (local rate)

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