Coronavirus (Covid-19) Updates

Roads, transportation and parking

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Free virtual parking permit for key workers

In response to government advice, Ayrshire Roads Alliance (ARA) has implemented a virtual parking permit scheme for key workers who are based, or work in and around, town centres within East and South Ayrshire.

Permits are available at no cost for use in any council car park, or on street designated parking bays.

To apply for a permit, key workers must include a covering statement from their line manager or employer in support of the application.

Download an application form (Word 38Kb)

Completed application forms should be e-mailed to

Shopmobility in Kilmarnock

Please note that due to the situation surrounding the coronavirus (COVID-19) pandemic it is with regret that we have now had to suspend the Shopmobility Kilmarnock service until further notice.

However, you are free to call or email to discuss your needs or the needs of a friend or relative during this time.

Useful links

Contact Information

Council Headquarters
London Road
East Ayrshire
Contact us online:
Save time, do it online:
Telephone: 01563 554400
Textphone: 01563 576167
24 Hour Emergency Helpline: 0345 724 0000 (local rate)
Ayrshire Roads Alliance
Opera House
8 John Finnie Street
Telephone: 01563 503160