Coronavirus (COVID-19) Updates

Roads, transportation and parking

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Penalty charge notices

When lockdown was announced on Monday 23 March 2020, all outstanding Penalty Charge Notices (PCNs) were placed on hold. The Parking Service has now returned to normal and notice processing procedures restarted on Monday 29 June 2020.

Find out more on the Ayrshire Roads Alliance website 

Shopmobility in Kilmarnock

The Shopmobility service, which is currently located within the Foregate Multi-Storey Car Park, is a free service that enables easy access to the town centre and is available to anyone with a mobility problem. 

Please note that due to the situation surrounding the coronavirus (COVID-19) pandemic the service is operating at a reduced service. However, you are free to call or email to discuss your needs, or the needs of a friend or relative during this time.

Visit the Shopmobility in Kilmarnock page for contact details.

Bus services

Stagecoach is now phasing in increased bus services and Citylink coach services across Scotland. They have put extra measures in place to help customers plan journeys, including a new smartphone 'busy bus' tool.

All bus users must wear face coverings on all public transport.

You can find updated timetables and key information available on the Stagecoach website 

Useful links

Contact Information

Council Headquarters
London Road
Kilmarnock
East Ayrshire
KA3 7BU
Contact us online: www.eastayrshi.re/contactus
Save time, do it online: www.our.east-ayrshire.gov.uk
Telephone: 01563 554400
Textphone: 01563 576167
24 Hour Emergency Helpline: 0345 724 0000 (local rate)
Ayrshire Roads Alliance
Opera House
8 John Finnie Street
Kilmarnock
KA1 1DD
Telephone: 01563 503160