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Western road public reception and offices closed

Due to the recent changes to COVID-19 restrictions, the Western Road public reception and offices in Kilmarnock are closed until further notice.

Please see below service contacts for assistance:

Greener Communities have had to make some significant changes to the way we deliver services to ensure that we continue to protect our workers, our residents and ultimately help to save lives.

We also want to support our communities and residents to make safe and healthy choices during this difficult period.


Our priority will be to support bereavement services in the first instance, with a focus on cemeteries to ensure we provide clean and safe places for visitors to our cemeteries.


Our Streetscene services which covers grounds maintenance and street cleaning operations has returned to normal schedules.

We continue to monitor the situation and may need to suspend some greener communities activities.

As the government continue to review and offer advice, we will keep our services under review to allow us to continue support the health and wellbeing of our communities and staff.

Play parks

All of our play parks and multi-use games arenas open.

We would ask members of the public to follow some basic guidelines in accordance with government guidance so that everyone can stay safe while having fun in the park.

Safety in play areas

To keep your children safe while they play please:

  • don't come to our play parks if you have symptoms of coronavirus
  • maintain appropriate physical distancing from people not in your household whilst in the play park and on equipment
  • bring some disinfectant wipes or similar with you to clean hands and surfaces whilst using the equipment
  • catch any coughs and sneezes in a tissue or the crook of your elbow and dispose of tissues responsibly

We hope you have a fun day in the park!

Safety in play areas advice poster

Thank you

We are very grateful for the support we have received from our communities, and particularly those who have volunteered to help with litter picking activities.

We have already been working with local communities to provide them with amenity maintenance kits along with litter picking equipment.

This support helps to ensure that we keep East Ayrshire a clean, green and vibrant place.


If anyone in your community is interested in volunteering to help with litter picking or grounds maintenance, please contact


If you have any issues relating to trees, please contact Greener Communities by emailing and a member of the team will be in touch.

Frequently asked questions

This will be in line with current government guidance and will support the wellbeing and mental health of our residents. It will be delivered where resources allow and in a way that ensures the safety of our employees and the public.

Yes! We would encourage people to volunteer in helping within communities, doing litter picking, leaf collection and general clean ups and we would support with equipment and training.

We will provide equipment and tools in the form of an amenity maintenance kit and litter picking packs. Training will also be given to volunteers if required. 

Yes. We have returned to normal schedule for emptying litter bins, however this may change if resources are required to assist critical services.

Yes. All incidents of flytipping are logged, prioritised and uplifted in accordance with available resources.

We are working in close partnership with our Corporate Enforcement Unit which is continuing to patrol throughout East Ayrshire, monitoring known hotspots, dealing with reported incidents, tracing those who have been fly-tipping where possible, and taking appropriate enforcement action.

We would ask that you continue to report fly-tipping online and we will action as quickly as resources allow.

If you have any questions that have not been covered above, please contact and a member of the team will get back to you.

Contact Information

Council Headquarters
London Road
East Ayrshire
Contact us online:
Save time, do it online:
Telephone: 01563 554400
Textphone: 01563 576167
24 Hour Emergency Helpline: 0345 724 0000 (local rate)
Greener Communities
Western Road Depot
Western Road
Telephone: 07385 396397

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