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During this national public health crisis, we’re doing everything we can to protect our workers, protect our residents and ultimately to help save lives. We need you to support us in doing this.

What should I do with my waste if I have COVID-19 symptoms?

Help protect our frontline staff and stop the spread.

If someone in your household has symptoms of coronavirus (COVID-19) please securely store personal waste, including disposable face masks, gloves, cleaning cloths and used tissues, in disposable rubbish bags before collection.

How to dispose safely:

  • double bag the personal waste
  • tie securely and keep separately from other waste
  • put aside for at least 72 hours before placing in your general waste bin

Please do not place any personal waste in your recycling trolley. Failure to observe this request could result in your recycling trolley not being emptied.

Other household waste can be disposed of as normal.

We thank you for your patience and co-operation and know that you will join us in being kind and caring to our waste team workers during this challenging time. We will keep you posted on any further developments on our website, Twitter and  Facebook.

Recycling calendar

View or download your online recycling calendar.

Recycling centres

Recycling centres are open seven days a week by appointment only. All the details can be found on our recycling centres page.

Using waste businesses

We all probably find ourselves generating even more rubbish than usual at the moment, but please remember it is a criminal offence to dispose of it incorrectly.

Our current waste arrangements are:

  • Three weekly bin collections are taking place
  • Recycling trolley and food waste bin collections are taking place
  • Recycling centres have re-opened by appointment only
  • Garden waste collections have resumed
  • The bulky uplift service has resumed

If you feel you cannot wait to dispose of your rubbish as above then please be aware that:

  • East Ayrshire Council and Police are aware of a number of illegal waste businesses operating in the area
  • Many of these have no licence to remove, transport or dispose of your waste
  • Many of these will fly tip your waste
  • This implicates you in a criminal offence if this happens
  • The maximum fine a Court can issue for fly tipping is £40,000
  • A custodial sentence can also be imposed

There are, however, reputable businesses that will take your waste.

You should check if they are authorised before paying and letting them take your waste. The Scottish Environment Protection Agency (SEPA) has a list of reputable carriers that you can check. 

Having a licence does not guarantee they are responsible. You should also ask for:

  • Proof of where your waste is to be taken
  • Proof of where and when your waste was taken and deposited via receipt
  • Reputable waste carriers will be happy to provide all of this information to you

You should also always ask for a price up front and you will often have the right to cancel the job within 14 days. Find out more on the website.

Zero Waste Scotland

Contact Information

Council Headquarters
London Road
East Ayrshire
Contact us online:
Save time, do it online:
Telephone: 01563 554400
Textphone: 01563 576167
24 Hour Emergency Helpline: 0345 724 0000 (local rate)

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