Replacement cards can now be requested online for the following:

  • lost or stolen cards
  • faulty cards
  • renewals
  • change of address

Request a replacement National Entitlement Card 

Contact Information


National Entitlement Card
Telephone: 01563 554400
Textphone: 01563 576167
Note: The NEC telephone number is available from 9am to 5pm Monday to Thursday and 9am to 4pm on Friday.