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Scottish Public Services Ombudsman

If you have completed all stages of the Council's complaints process and you are still unhappy with our response to your complaint, you can ask the Scottish Public Services Ombudsman to review your complaint. Visit the Scottish Public Services Ombudsman website for more information on the services they provide.

The Ombudsman are the final stage for handling complaints about public services in Scotland. The service is free, independent and impartial.

Ombudsman complaint forms are available at all customer service centres or you can contact the Ombudsman direct.

Contact Information

Scottish Public Services Ombudsman
Telephone: 0800 377 7330
Fax: 0800 377 7331