We are reviewing our draft Income Maximisation Policy (formerly known as Rent Arrears Recovery Policy) and we would really like you to help shape this Policy by completing an online questionnaire.

Why we are consulting with you

We aim to provide opportunities for everyone who wish to comment on a proposed area of our work. We are keen to involve you in this process and would welcome your feedback to help shape and influence the Policy.

Typically consultations involve a consultation paper inviting answers to specific questions or more general views about the material presented. The views and suggestions detailed in consultation responses will be analysed and used as part of the decision making process for the development of a particular policy/document, or for the facilitation of regulatory requirements.

What we would like you to do

Please read the draft Income Maximisation Policy before completing the online questionnaire.

The consultation period starts on Monday 31 July 2017 and will close on Friday 1 September 2017 at 5pm.

We will use the feedback to prepare a report for presentation to the Council’s Cabinet later this year at which Members will make a final decision on the changes proposed.

Tell us what you think

You can provide your comments via our online survey

Thank you for taking the time to take part in this consultation. Your views are important to us.

Contact Information


Housing Customer Liaison
Civic Centre North
John Dickie Street
East Ayrshire
Telephone: 01563 554400
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