Local government benchmarking framework

All 32 Scottish local authorities have been working with the Improvement Service on developing a common approach to benchmarking, which is grounded in reporting standard information on the services councils provide to local communities across Scotland.  The benchmarking framework for Scottish Local Government was launched on 7 March 2013.

The benchmarking framework was developed to support evidence based comparisons on how much councils spend on particular services, service performance, and customer satisfaction with regard to the major services provided by councils, and through that shared learning and improvement.

The publication of the 2013/14 Local Government Benchmarking Framework (LGBF) on 30 January 2015 represents the fourth year of benchmarking data.  The release of the 2013/14 benchmarking data was accompanied by an Overview Report, providing analysis and interpretation of key performance trends within a national context.

All of the information generated by the LGBF is presented on a new online benchmarking public reporting tool, which contains ‘dashboards’ for each council showing movement on indicators across the four years covered, 2010/11 to 2013/14, and a comparison with the Scottish average for all indicators.

A full list of indicators and East Ayrshire Council’ data can be accessed on the Improvement Service website.

Further information on all Councils' performance in this framework is also publicly available via mylocalcouncil.



Contact Information

Community Planning
Telephone: 01563 576037
Council Headquarters
London Road
East Ayrshire
Telephone: 01563 576000
24 Hour Emergency Helpline: 0345 724 0000 (local rate)
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