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All 32 Scottish local authorities have been working with the Improvement Service on developing a common approach to benchmarking, which is grounded in reporting standard information on the services councils provide to local communities across Scotland. The benchmarking framework for Scottish Local Government was launched on 7 March 2013.

The benchmarking framework was developed to support evidence based comparisons on how much councils spend on particular services, service performance, and customer satisfaction with regard to the major services provided by councils, and through that shared learning and improvement.

All of the information generated by the Local Government Benchmarking Framework (LGBF) is presented on a new online benchmarking public reporting tool, which contains dashboards for each council showing movement on indicators across the four years covered, 2010/11 to 2013/14, and a comparison with the Scottish average for all indicators.

A full list of indicators and East Ayrshire Council’s data can be accessed at Improvement Service: Benchmarking.

The following is a list of recent LGBF reports presented to Elected Members:

Contact Information

 

Corporate Support
Council Headquarters
London Road
Kilmarnock
KA3 7BU
Telephone: 01563 576075
Council Headquarters
London Road
Kilmarnock
East Ayrshire
KA3 7BU
Contact us online: www.eastayrshi.re/contactus
Save time, do it online: www.our.east-ayrshire.gov.uk
Telephone: 01563 554400
Textphone: 01563 576167
24 Hour Emergency Helpline(local rate): 0345 724 0000