Electronically Accessible Council

EAC Website is Rated one of the Best in Scotland! 
Note: this page published February 2003 relates to the report 'SOCITM Better Connected 2003 - A snapshot of all local authority websites'.
The Society of IT Management (SOCITM) has rated East Ayrshire Council's website as one of the top 3 local authority sites in Scotland, in it's annual Better Connected 2003 website survey.

The following extract from the report relates to EAC's new site which went live on December 23rd 2002.

* Note: The rating was awarded even before the introduction of new features such as Web Cams, WebGIS, and Visual Impairment Assistance. Select here for full details of the new developments.

1. TOP SCOTTISH SITES

The top three Scottish Council Sites are East Ayrshire, Dundee City,
and City of Edinburgh.

2. GOOD PRACTICE

EAC's Site has been rated as an example of good practice in the
areas of:

• Linking with other Government Sites - Joined-up Government
  (1 of 2 in Scotland)
• Content Rating (only 1 in Scotland)
• Finding out information about further education courses
• Where to get free Internet access
• Online Job Opportunities
• Finding Information about Careers
• Finding information about disabled access to facilities
• Finding information about housing
• Searching for local support groups
• Library catalogue Online
• Finding information about carers
• Finding information about local public transport
• Finding information about mutual house exchanges
• Links to Business Advice centres
• Searching Site for information
• A-Z facilities

3. SITE CLASSIFICATION

EAC's overall Site classification is now 'C+' with an improvement noted from 2002. There are no 'T' Sites in Scotland, only 10 in the UK.

The classifications are:

T = Transactional Site
C+ = Content Plus
C = Content
P = Promotional

4. SCENARIOS

SOCITM analysed and rated the EAC website for a number of scenarios including:

• Person Leaving School - very good
• Person Caring for Elderly - very good
• Person Living in Social Housing - satisfactory
• Joined Up Services - on specific topics counted - 5 out of 5
• Access to the Council - rated 2 (range 0 to 3)
• Usability - rated 3 (range 0 to 3)
• Response to email enquiry - 1 day
• RNIB Assessment for Visually Impaired - 10 out of15