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Strategic Housing Investment Plan 2009/10 - 2013/14

East Ayrshire Council has produced a Strategic Housing Investment Plan (SHIP), which shows how resources will be used over the medium term (up to 5 years) to deliver the affordable housing investment priorities articulated in the Local Housing Strategy.

The main focus is how Development Funding and social housing providers' funds are used to improve the provision of good quality houses in the social rented sector and affordable owner occupation.

The Scottish Government require the SHIP to be updated annually.

Full SHIP report (772kB)

Fifth Annual Tenants Conference

The Housing Service held their fifth Annual Tenants Conference at the Park Hotel, Kilmarnock on Saturday 7th June 2008. The conference was well attended by over 70 tenants and residents from across East Ayrshire. During the day delegates discussed the Scottish Housing Quality Standard, Housing Allocations and Managing Estates as well as hearing from Fiona Lees, Chief Executive of East Ayrshire Council, Chris McAleavey, Head of Housing and the new East Ayrshire Tenants and Residents Federation. For further information please contact Maxine McInnes on 01563 576839.

Inspection of Housing Services by the Scottish Housing Regulator 

The Scottish Housing Regulator has delivered the following assessment of our services:

• Housing Management – Good (B)
• Asset Management and Repairs – Good (B)
• Homeless Services – Fair (C)

This is a welcome confirmation of our good performance over our housing management business and demonstrates that we are one of the top performing Scottish housing authorities inspected by the regulator.

There are areas where we need to improve and these will be addressed as part of our improvement agenda over the coming weeks and months. We are all committed to improving services for tenants and we will be inviting the Registered Tenants Organisations to join us in planning for improvement.

Full inspection report (772kB)

Tenant Satisfaction Survey 2007

Last summer we contracted Market Research UK to conduct a tenant satisfaction survey on our behalf. Throughout July researchers visited 1500 of our tenants at their homes and conducted interviews to give us your views on the services we provide. We would like to thank those of you who took the time to speak to the interviewers. Please find the full report attached. If you would like any further information regarding this survey please contact our Customer Liaison Team on 01563 576839.

Tenant Satisfaction Survey 2007