Social Care & Health

Social Services

Home Care Service

The purpose of East Ayrshire Home Care Service is to provide personal care and practical support to vulnerable individuals and their families to enable them to continue living at home. Services aim to be flexible and responsive and are provided following an individual assessment of need.

Services are provided to a whole range of people including:

• Frail Older People
• People with Dementia
• Adults with Physical Disabilities
• Adults with Learning Disabilities
• Adults with Mental Health Problems
• Children with Disabilities
• Families
• Carers

What services can we provide :

The types of care provided will vary according to the individual's assessed care needs but may include:

Personal Care

• Personal Hygiene - Bathing, Showering, Hair washing, Shaving, Oral Hygiene
• Continence Management - Assistance with Toileting, Catheter / Stoma Care, Skin Care, Incontinence Laundry
• Simple Treatments - Assistance with Medication, Creams, Lotions, Simple Dressings
• Assistance with Dressing / Undressing
• Assistance moving around inside - including transfers and use of a hoist

Practical Support

• Shopping
• Housework
• Meals
• Collecting Benefits / Paying Bills

Services are provided either directly by East Ayrshire Council employees or by partner providers contracted by the council. All services provided should meet the Scottish Executive National Care Standards - Care at Home.

This means that you should be consulted and given clear information about the service to be provided. The staff should be appropriately trained for the task and your rights and dignity should be respected.

Charges for Home Care Services

For people over 65 there is no charge for personal care provided. There may be charges for other services provided.

For people under 65 there may be charges for all services provided.

The charge to each individual will be determined through East Ayrshire non-residential Charging Policy.