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How to register a formal complaint

If staff you have been dealing with have not been able to provide a response that you consider to be satisfactory, or if you would like to register a formal complaint, either:

* complete an online form

* call in at any Council Office

* write or email the Council


 In this section...
* Introduction
* How to register a formal complaint
* How a department will respond
* Review by Chief Executive
* Social Work Responses
* Other Points of contact
* Road and Lighting faults
* Independent Advice
* Ombudsman
 

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