Council

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A guide to making comments, suggestions or complaints

East Ayrshire Council works hard at providing good quality services that reflect the needs of our communities. To help us improve our services still further, we would welcome your comments, suggestions or complaints.

At the first point of contact

Any comments, suggestions or complaints you make to the Council will be viewed as an opportunity for us to improve the services we provide. If you think that we have done something well, please tell us so that we know we are on the right track.

If you have a difficulty with a service or have a complaint to make, the quickest way to get it resolved is to to talk to the staff responsible for that particular service. This might be the head teacher of a school or staff at your local office.

If you're not sure who to contact, call the Council on
01563 576000

or email the Council on:
the.council@east-ayrshire.gov.uk