Corproate Support

TRADING STANDARDS

Consumer Information

Have you ever

• Bought goods that didn't work  

• Had a service provided that didn't live up to the promise given?

• Had goods repaired but not returned to you?

• Had work started but not finished?

When you purchase goods or services you receive some protection in law. A brief summary of these can be found by selecting one of the subjects opposite.

More detailed information or assistance with a specific problem can be obtained by contacting the Trading Standards Service or by using this form. Alternatively, you can complain about a consumer problem by following the links opposite.

A number of leaflets are also available. These include:

A Buyer’s Guide

Buying Goods

Buying Services

A Guide to Small Claims