Paying your rent
If you are a Council tenant you need to pay your rent in advance every week.
If you prefer you can arrange to pay your rent in advance every fortnight or every month but you must contact your housing officer if you want to change the way you pay.
Your rent is payable over 48 weeks, with four free weeks. However, if your rent is in arrears you should continue to make payments during the free weeks to reduce your arrears balance.
A large amount of rent goes into repairing and upgrading our tenants’ homes. If you fail to pay your rent this limits the amount of money we have available to carry out the repairs and upgrades you may wish.
Methods of payment
We have introduced a number of different methods to pay your rent to make it easier for you:
-
in person at a Council office by cash, cheque, debit card or credit card
-
by post - cheques/postal orders should be made payable to East Ayrshire Council with your name, address and tenancy reference number on the back. Post this to your local Council office
-
by telephoning the rent accounting section
-
by standing order
-
by direct debit
-
online by selecting the Online Payments page under further information
Download the leaflet under further information for more details.
Housing: Kilmarnock Central and South
Civic Centre North
John Dickie Street
Kilmarnock
KA1 1HW
Rent Accounting
Telephone alt: 01563 576375
Benefits Section
PO BOX 13
John Dickie Street
Kilmarnock
East Ayrshire
KA1 1BY
Housing: Kilmarnock North
Northwest Area Centre
Western Road
Kilmarnock
East Ayrshire
KA3 1NQ
Housing: Cumnock and Doon Valley
1 Greenholm Road
Cumnock
East Ayrshire
KA18 1LH
Telephone: 01290 427868 or 427867
Housing: Irvine Valley and Ballochmyle
51 Academy Street
Hurlford
East Ayrshire
KA1 5BU