Buying services

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You are entitled to certain standards when paying for a service which includes shoe repairs, hairdressers or builders.

Services must be provided:

  • with reasonable care and skill

  • within a reasonable time – even if a completion date has not been agreed

  • for a reasonable charge if no price is fixed in advance

If you require further advice or assistance please contact Trading Standards using the contact details below. Alternatively, you can complain about a consumer problem by following the link to the complaint form under Online Forms.

Contact Information

Trading Standards Service
Civic Centre South
John Dickie Street
Kilmarnock
KA1 1HW
Telephone: 01563 576602