Petrified This couse is suitable for beginners who have little or no knowledge of using Microfsoft Office packages and consists of: Introduction to Word Processing Introduction to Spreadsheets Introduction to Internet and Email Introduction to Presentation   The course provides information, which allows the user to become familiar with basic tasks such as how to type and layout letters, how to create a basic spreadsheets (for example to manage household bills), how to use the internet and send email messages as well as the creation of a basic Powerpoint presentation. There are tutors present at all times to provide help and support whenever required.